1. Data We Collect
We collect information you provide directly (name, email, account details), usage data (feature interaction, prompts, deployment logs), and technical data (IP address, browser type, device identifiers) to operate and improve AICMS.
2. How We Use Your Data
Your data is used to deliver the Platform, process AI requests through third-party model providers, personalize your experience, provide support, and maintain security. We never sell your personal data.
3. Cookies
We use cookies and similar technologies to authenticate sessions, remember preferences, and measure performance. You can control cookie settings in your browser. Disabling essential cookies may affect functionality.
4. Third-Party AI Providers
Prompts and data submitted for AI generation may be transmitted to third-party model providers (OpenAI, Anthropic, Google, xAI). Each provider has its own privacy practices; we only share what is necessary to fulfill your request.
5. Data Security
We implement industry-standard security practices including encryption in transit (TLS), encryption at rest, access controls, regular audits, and isolated tenant environments to protect your data.
6. User Privacy & Your Rights
Under GDPR and equivalent frameworks, you have the right to access, correct, export, or delete your personal data. You may also object to or restrict certain processing activities. Contact [email protected] to exercise these rights.
7. Data Retention
We retain data only as long as necessary to provide the Platform and meet legal obligations. Account data is deleted within 30 days of account closure unless retention is legally required.
8. International Transfers
Your data may be processed in regions where our service providers operate. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for cross-border transfers.
9. Children's Privacy
AICMS is not intended for users under 16. We do not knowingly collect personal data from children.
10. Contact
For privacy inquiries, contact our Data Protection Officer at [email protected].